Video: Booting Up Customers to Build Great Products

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Video: Booting Up Customers to Build Great Products

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This is a video of a talk I gave at Agile Tour 2011 in Vilnius Lithuania in October 2011.

Your New Customer has no clue what Agile is, however they have lots of assumptions about how they will “get the product done.” Do they know how to work effectively with you? Do they know all of the business and user issues that the product will need to solve and how to solve them? Have they built a product like this one before? Are the 100% committed to being the product owner or do they have other jobs too?

We’ll discuss how turn a customer into a Product Owner, from the first meeting to creating the first backlog, through to one year into development. We’ll go through key learning points that your new Product Owners and teams will have to transition through, and techniques you can use to make your life and theirs easier. Come prepared to learn tested hands on techniques you can apply in working with your customers.


About Author

Robin Dymond

Robin Dymond is the Managing Partner at Innovel. He trains, coaches, advises and helps people who want to make a difference in their organizations with Lean and Agile. An Engineer since 1990, an entrepreneur and Agilist since 2002, he has helped people adopt Agile in small and large organizations in Europe, the US and Canada. Innovel is currently is working with clients applying Agile across a range of business domains including software products in California, financial services in Toronto and equipment manufacturing in multiple US and EU locations. We are specialists who can help you bring Agile to your organization, accelerate your Agile transition and be a guide, reducing the risks to come with trying something new through Agile Coaching, Digital Transformation, Certified Scrum Training®.