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Refund/Transfer Policy

Prior to 3 Weeks Before Your Course:
No refund is available should you wish to cancel your course registration at any point after registration. However, if you make your request prior to 3 weeks of your course date, we are happy to transfer your registration at no additional charge. You may transfer to another date, another person, or another person on another date.

Within 3 Weeks of Your Course Date:
Should you request a refund within 3 weeks of your course, no refund is available. We recommend you transfer your seat to another person, on the same date, at no additional charge. Should another person be unable to take your seat, we will provide a 50% credit towards a future course.

Contact us to make arrangements as stated above, or with any questions or concerns if your situation doesn’t align with these policies, at info@innovel.net.

Should Innovel cancel a course for any reason, we will offer a full refund or a transfer to a future course with a $200 reimbursement.

Satisfaction Guarantee

At Innovel, we guarantee a high quality training experience and take our roles in your Scrum development seriously. But should you ever feel your experience is less than expected, we are always happy to hear feedback. This is important to us. Should we not resolve your concerns, we will offer a discount on a future experience.